RIDO is a Vancouver-based company, we provide reliable, timely, and safe Ride-Hailing service in the lower mainland area to resolve the issues like traffic congestion, lack of transportation services, and blind surge in prices during busy time by using the latest and state-of-the-art technology in the form of a mobile app. We believe everyone has the right to move freely and safely wherever they want and to feel respected on our platform. We do not provide cab service but welcome drivers to join us with their cars.
The company has drivers and employees that are helpful, courteous, and fully trained in the use of the Mobile App and website. As an added safety measure for both drivers and passengers, our app is fitted with Global Positioning Systems (GPS), which enable the cars to be tracked or located in an emergency. There are comprehensive guidelines for the driver, and he/she has to pass a mandatory Rido knowledge test which will make our service safe and better quality of the drivers. All cars will be clean, well maintained, and inspected regularly for safety and comfort as per Rido requirements.
The company’s strategy is to build reputation and market share by establishing our business offering as a viable alternative in the area. The company’s long-term goal is the top-rated ground transportation company in the Lower Mainland. Rido Customer service is People-Centric. When you phone us, a person answers, not a machine. We don’t want to deal with auto-attendants, and neither do you. Our help desk professionals are the ones who answer the phone, so the person you talk to can fix your issue then and there. Agent will be available 24 hours to help drivers in English and Punjabi language.